EMPLOYEE PASSPORT / CHESTER

HR support in Chester, with practical help from our team

Running a growing business means people questions rarely arrive at a convenient time. Employee Passport helps Chester employers work through contracts, policies, absence and employee relations, with practical advice and help completing the next steps.

Illustration of Chester Eastgate clock and historic buildings
Regional illustration

FOUR SERVICES / ONE CONNECTED APPROACH

Choose the support your workplace needs

HR support

Contracts, policies, employee relations and practical help for managers.

Explore HR support

A local starting point for your people issues

Our business is based at 23 Newgate Street, Chester, CH1 1DE. Whether you manage one workplace or a team spread across Cheshire and North Wales, start by telling us what is happening, what you have already done and any dates you are working towards. We will discuss the support you need and agree the scope before work begins.

You might be an owner handling HR alongside everything else, an office manager bringing employee records into order, or an internal HR team needing extra capacity for a particular project. We can discuss one-off help or ongoing support around your business.

What can we help you get done?

  • Contracts and policies: review your documents and identify what needs updating or putting in place.
  • Employee relations: prepare for difficult conversations and organise the work around workplace concerns.
  • Absence and attendance: bring records together and plan manager follow-up.
  • Onboarding and change: connect practical tasks, communication and employee documentation.

Explore our outsourced HR support for the wider service, or use our manager practice guides to prepare for an initial conversation.

Alice and Carys reviewing a document for Employee Passport HR support

Advice that connects to your employee records

If holiday requests, employee documents and follow-up tasks are spread across spreadsheets and shared drives, we can also show you the EPL Hub. Our employee management software brings records, absence, onboarding, documents, training and tasks together.

You can discuss software on its own or alongside adviser support. A demonstration gives you a chance to show us the processes taking up your time and see how the system could work for your managers and employees.

When HR overlaps with safety and health

A people issue may also involve the workplace or an employee’s return to work. We can discuss health and safety support and occupational health support alongside your HR requirements, with the appropriate service and scope agreed for the situation.

Working with our Chester team

  1. Tell us the priority. Describe your team, the issue and what you need to achieve.
  2. Agree the work. We explain the proposed support, delivery arrangements and fees.
  3. Put the next steps into practice. Keep documents, responsibilities and follow-up clear.

Experience you can examine

Our published case studies show the practical work behind the advice. Mark Whitfield’s support for Just Drop In in Macclesfield helped the charity develop a clearer approach to difficult conversations. The Nerve Media account explains a documented recruitment process and separately identifies the business’s current EPL Hub use.

Each project explains its scope and recorded outcome, so you can judge the relevance to your own business.

Speak to the people behind the support

Alice brings more than a decade of HR experience and a CIPD Level 5 qualification, including complex employee relations and performance work. Meet our HR, safety, occupational health and technology team before discussing your requirements.

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Questions from local employers

Do we have to buy software to get HR support?

Tell us whether you need advice, software or both. We will discuss the available service options and agree the package that fits your needs.

Can you support staff outside Chester?

Yes. We support businesses across Cheshire, North Wales, Liverpool, Manchester and the wider North West. Tell us where your staff and workplaces are based so we can agree suitable delivery arrangements.

Can we ask for help with one issue?

Yes. Contact us about the specific work you need, or discuss ongoing support if you want help across the year.

Support that fits your sector

Start with your workplace, your employees and the problem you need to solve. Explore our sector support and published case studies, or find another service region. We will agree the scope and delivery arrangements around your business.

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LET’S WORK THROUGH IT

Tell us what your workplace needs

HR experience you can examine. The Fragrance Shop account review brought case ownership and follow-up into clearer view through regular conversations, live tracking and practical manager support. This was advisory work and an account review; historical outcomes are not attributed to EPL Hub software.

Read The Fragrance Shop case study

Speak to our team about HR, health and safety, occupational health or employee software. We will help you identify a practical next step.

01244 735061 · sales@epl-hub.com
23 Newgate Street, Chester, CH1 1DE · Monday–Friday, 9am–5pm