EMPLOYEE PASSPORT / LEISURE

HR and Health & Safety support for leisure

Practical support for the people behind golf clubs, leisure centres, gyms and other leisure businesses. Keep staff issues, safety follow-up and employee records moving without losing sight of your members and visitors.

Mark Whitfield discussing people management with leisure staff

Illustrative scene featuring Mark Whitfield; not a photograph of a client visit.

HR support for leisure

Leisure operations can bring together customer-facing teams, grounds staff, instructors and office managers. Different roles and seasonal pressures call for support that starts with your actual activities and the way your organisation works.

We start with your situation, agree the priorities and help put the next steps into practice. Our purpose is to give you time back and solve the puzzle with you and for you.

People, safety and records working together

Practical HR support

Help managers work through contracts, policies, absence, performance and conduct. Get practical guidance for the individual situation and support with the documents and conversations needed next.

Health & Safety support

Discuss the risks associated with your facilities, equipment, grounds and activities. We help review priorities and follow-up within the agreed scope, identifying where specialist assessments are needed.

Employee management software

Organise employee information, holidays, training records, onboarding and documents in the EPL Hub. Keep relevant tasks visible as responsibilities move between teams or managers.

Where the everyday work needs support

Golf clubs and courses

Connect people support and records across grounds, hospitality, professional and office teams.

Leisure centres and gyms

Keep induction, training evidence and manager follow-up organised around the work your employees do.

Seasonal changes

Prepare people documents and onboarding actions as activity levels and staffing needs change.

Start with the issue that is taking your time

Tell us about your facilities, workforce and the issue you want to solve. We can begin with a specific review or discuss ongoing HR, Health & Safety and software support. Each proposal explains the work included and the responsibilities involved.

Choose a single service or discuss HR, Health & Safety and software together. Your proposal will set out the work included, the responsibilities and the fees before you decide.

Your leisure support questions

Does this cover golf courses as well as gyms?

Yes. We can discuss golf clubs, leisure centres, gyms and other leisure organisations. The support is scoped around your people, facilities and activities.

Can you review one risk assessment?

You can request a free review of a risk assessment and explain the activity it covers. We will agree the focus and advise if specialist input is required.

Can we start with one issue?

Yes. Explain the situation and we will discuss the support available. We can begin with a specific piece of work or agree ongoing support around your business.

Do we need to buy the software?

No. Discuss advice, software or combined support with us. If the Hub could help, we will show you the relevant tools and confirm the modules and setup in your proposal.

Can we request a free review first?

Yes. Choose an HR review, contract, handbook, policy, risk assessment or COSHH assessment on our free workplace review page. Tell us what you want to understand so we can agree the focus.

Give your managers a clearer next step

Practical work at Pryors Hayes Golf Club. EPL prepared risk-assessment and COSHH documentation, draft safe systems of work and a prioritised action plan across the course, greenkeeping areas and clubhouse. The 10 September report records that progress; implementation and verification of remaining actions formed the next phase.

Read the Pryors Hayes case study

Tell us about your workforce and the puzzle you need help solving.

Health & Safety support at Pryors Hayes Golf Club

Pryors Hayes needed practical help to turn Health and Safety findings into a manageable programme of work. Employee Passport worked across the golf course, greenkeeping areas and clubhouse to build assessments and actions around the actual site.

The report dated 10 September records completed risk-assessment and COSHH documentation, draft safe systems of work and an organised evidence base. Managers had a clearer record of the controls, responsibilities and follow-up required. This was progress towards implementation, rather than a claim that every site action had been closed.