EMPLOYEE PASSPORT / CARE
HR support for care businesses gives managers more time to support their people and the service they provide. Get practical help with HR decisions, staff records, training documentation and follow-up across your care organisation.
Illustrative scene featuring Carys; not a photograph of a client visit.
People management in care brings sensitive conversations, demanding working patterns and a strong need for dependable records. We help with the employment and management processes behind your service, shaped around your workforce and activities.
We start with your situation, agree the priorities and help put the next steps into practice. Our purpose is to give you time back and solve the puzzle with you and for you.
Work through absence, wellbeing, performance, conduct and manager conversations with practical support. We help organise contracts, policies and the documents needed to take agreed next steps.
Talk through the risks connected with the work your employees carry out and the premises they use. We will agree the scope of any review and explain when specialist input is needed for a particular activity. The HSE’s care setting risk assessment guidance is a useful reference for balancing safety and individual needs.
Bring employee records, onboarding tasks, training records, documents and sign-off into the EPL Hub. Help managers find information and keep follow-up connected with the people it concerns.
Coordinate documents and onboarding actions so managers know what is complete and what still needs attention.
Get help considering the circumstances and supporting managers through the next step.
Keep recorded learning and development actions organised alongside employee information.
Start by telling us about your service, roles and management structure. We will focus on the people processes or records that are causing difficulty and agree a practical scope. The Hub can support employee administration; it is not presented as a clinical care-record system.
Choose a single service or discuss HR, Health & Safety and software together. Your proposal will set out the work included, the responsibilities and the fees before you decide.
The Hub is for employee management and related records. We will demonstrate its actual tools and clarify the boundaries of the proposed setup.
No. We can support agreed HR and Health & Safety processes and records, but inspection decisions remain with the relevant regulator.
Yes. Explain the situation and we will discuss the support available. We can begin with a specific piece of work or agree ongoing support around your business.
No. Discuss advice, software or combined support with us. If the Hub could help, we will show you the relevant tools and confirm the modules and setup in your proposal.
Yes. Choose an HR review, contract, handbook, policy, risk assessment or COSHH assessment on our free workplace review page. Tell us what you want to understand so we can agree the focus.
Tell us about your workforce and the puzzle you need help solving.
Bring employee information, training records, leave and document follow-up together. Discuss your access needs and existing processes; the Hub supports workforce administration and does not replace a clinical or care-record system.
Keep requests and absence records visible so managers can check the information behind staffing decisions.
Connect time recording and timesheets with employee information. Walk through your actual working patterns in a demo.
Explore our existing design previews for shifts connected to holiday, absence and attendance. Final release scope will be confirmed before rollout.
From onboarding and letter writing to employee relations, we work through the situation with you. You can arrange on-site support to manage difficult conversations.
Our safety team can visit your site, complete risk assessments and look at the risks in your actual operation. We agree the work and responsibilities with you.
Your named advisers understand the context and help carry the work through. You receive specific support for your business, with a clear agreement about what we will complete.
Choose pay-as-you-go support or a straightforward 12-month support agreement. We keep the agreed price unchanged during your term. If you feel we are not helping or providing the support you need, speak to us: EPL’s commitment is to let you leave the agreement.
Software is month by month, with the flexibility to move up or down as your needs change. We will explain your package, the work included and the terms clearly before you join.
We set up your administrators first and walk through the foundations of your system with them.
We work with managers on the tools and processes they will use to support their teams.
We help employees get started and understand how to use their part of the Hub.
We return to check the setup, answer questions and make sure you are properly onboarded. Our technical team walks and talks you through it until you are happy.
We start by auditing your HR and Health & Safety needs, then create an action plan for the year ahead and work with you to complete it.
If you have not contacted us during the month, we contact you. It is a chance to pick up people issues, new risks and the puzzles your managers need help solving.
We review Health & Safety progress with you each quarter, walk through the action plan and help complete outstanding work. You can hold us accountable for that follow-through.
If you join EPL with an existing audit, we use its findings to complete the tasks as part of your onboarding and welcome to EPL. We agree the actions with you and get to work.
For ongoing clients, the next review is about progress. If actions remain outstanding, we help complete them rather than simply repeating the previous year’s audit and handing over the same list again. Our focus is the value you receive and the work completed for your business.
Bring one process you want to improve. We will show the software and discuss the named, qualified support relevant to your workplace.